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Customer Service Department
General Services Division
To provide quality service to all City of Clearwater departments in the
fields of Building & Maintenance, Fleet Maintenance, and Radio Communications,
at the lowest possible cost.
General Support Services
consists of 72 employees located at the General Services Complex, 1900
Grand Avenue. It is divided into five cost centers: Administration, Building
and Maintenance, Fleet Operations, Fleet Replacement, and Radio Communications.
The department strives to provide top-quality service to all City departments
by focusing on efficiency and cost effectiveness so that our users (customers)
can serve the citizens of the City of Clearwater as economically as possible.
Consists of the
Director, Controller, and Administrative Analyst. Administration is
responsible for executive oversight of the department, which includes
the implementation of City policy, and operational and financial management.
Building and Maintenance Division
Consists of 32 employees,
and is responsible for the maintenance of all City facilities. This
includes electrical, plumbing, air conditioning, carpentry, masonry,
roofing, painting, and overseeing contractual services (e.g., custodial,
elevator, glass cleaning, pest control, etc.). The City has 184 buildings,
500 air conditioners, and approximately 1,000,000 square feet, under
Building and Maintenance
also furnishes technical assistance to other departments on subjects
such as lighting analysis, air conditioning load calculations, and compliance
with the Americans with Disabilities Act. The Division also reviews
blueprints for new construction projects to insure construction methods
and materials are of adequate quality so the City can maintain the structures
cost effectively over the long term.
Fleet Maintenance Division
Consists of 40
employees and is responsible for approximately 1,400 units of equipment,
both on-road and off-road. The division is divided into seven sections
for efficiency: Operations, Administration, Training, Light Truck-Automotive,
Heavy Equipment-Small Engine, Solid Waste and Fabrication. The sections
allow the mechanics to become more specialized and proficient with selected
types of equipment rather than generalized across the City's diversified
- Equipment Repair
- Fuel - vehicles
travel nearly 4.5 million miles annually using approximately 650,000
gallons of fuel.
- Preventive maintenance
service to extend equipment life and reduce costly repairs.
to meet special departmental needs. Examples are special toolboxes,
radio and light bar installation, and other special devices for safety
and special operations.
- Warranty Repairs
- Fleet Maintenance also serves as a warranty agent for several manufacturers,
i.e. Heil, Peterbilt, and some Ford products. Fleet is authorized
to perform warranty repairs on-site, saving time and travel. Fleet
also can perform these repairs for neighboring municipalities.
This section is
responsible for approximately 1,450 units of equipment (portable, mobile,
transmitters and associated radio equipment). Each radio technician
is trained in the proper operation of the equipment. The division is
responsible for maintaining all equipment to provide continuous service
to customer departments.