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Public Utilities - Wastewater Collection

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Frequently Asked Questions

Frequently Asked Questions


Q: A sanitary lift station has a flashing red light or an alarm ringing. What should I do ?

A: For Lift Stations that have a red light flashing or an alarm bell sounding, please call (727) 562-4960, ext. 7230 between 7:00 am and 3:30 pm, Monday through Friday. All other times, please call (727) 462-6633.

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Q: My sewer is stopped up. What should I do ?

A: First, call a plumber, who will diagnose the problem. If the problem is between the roadway and your house, the plumber will make the necessary repair. If the problem is found to be in the mainline or the service lateral from the main line to the edge of the roadway, your plumber should call Public Utilities, Wastewater Collections Department at (727) 562-4960 ext. 7230, between 7:00 AM - 3:30 PM, Monday through Friday. After hours, call (727) 462-6633. We will dispatch a truck to investigate and clean out or repair the main wastewater line or service lateral as needed.

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Q: A sanitary sewer manhole is overflowing. What should I do ?

A: Contact the City by calling (727) 562-4960, ext. 7230 between 7:00 am and 3:30 pm, Monday through Friday. All other times, please call (727) 462-6633. The City will dispatch a crew to correct the problem.

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Q: Is sanitary sewer available to my property ?

A: Contact the City's Engineering Department at (727) 562-4747.